# Connecta

> Connecta is ISP billing software for Kenyan internet providers: MikroTik hotspot and PPPoE billing with M-Pesa STK push, Paybill and Till, vouchers, SMS, monitoring and an AI assistant. Pay as you grow from KES 300 a month.

## What it does

- **One-line MikroTik setup**: Paste one line into your router. VPN, RADIUS, hotspot, PPPoE and security are configured for you, on RouterOS v6 or v7.
- **M-Pesa built in**: STK push, Paybill and Till. Payments are matched automatically and customers are online in seconds, day or night.
- **Hotspot packages from KES 10**: Hourly, daily, weekly and monthly packages, vouchers for agents, free trials and speed limits per package or per customer.
- **PPPoE home internet**: Monthly accounts with automatic expiry, reminders by SMS and WhatsApp, self-service renewals and invoices.
- **Monitoring and alerts**: Every router checked every 2 minutes, with alerts, a network map, a live operations screen and nightly config backups.
- **Pay in one tap**: Customers tap a package and a pop-up asks for their M-Pesa number. No scrolling, no forms: paid and online in seconds.
- **Offers at the right time**: Lunch-hour, late-night and weekend packages that appear on the Wi-Fi page only when you choose, with an "Offer until" tag. They switch on and off by themselves.
- **Every way to pay**: M-Pesa prompt, Paybill and Till, Airtel Money, card, and bank by Pesalink, on the Wi-Fi page. Home customers pay by M-Pesa or into your bank account, and report the deposit online.
- **Every device on your network**: Every router, access point and radio your MikroTiks can see, by MAC and IP address, with its port speed, packets per second and when it was last seen. One click puts it under monitoring.
- **Traffic you can see**: Each router's download and upload live and over 30 days, and who is using data right now, customer by customer.
- **Alerts on your phone**: A router, access point or radio drops and you get an SMS within minutes, with its name, IP and MAC, and another when it is back. You choose what is worth a text.
- **Offers that bring customers back**: SMS offers to exactly who you choose: Wi-Fi or home customers, frequent buyers or those who stopped, with a free gift voucher each. Then see who bought.
- **AI assistant**: Explains errors in plain words, diagnoses outages and answers your staff's questions about the network.

## Pricing (KES per month)

- **Pay as you grow**: KES 300 a month minimum; PPPoE from KES 15 down to KES 6 per user; 2 % of hotspot sales; Unlimited routers. Example with 250 PPPoE users and KES 60,000 hotspot sales: KES 4,500
- **Lite**: 1 router; 50 PPPoE users included; Unlimited hotspot users; Extra PPPoE user KES 8. Example with 250 PPPoE users and KES 60,000 hotspot sales: KES 2,099
- **Growth**: 3 routers; 300 PPPoE users included; Unlimited hotspot users; Extra PPPoE user KES 6. Example with 250 PPPoE users and KES 60,000 hotspot sales: KES 1,499
- **Pro**: 10 routers; 1,000 PPPoE users included; AI assistant included; Extra PPPoE user KES 4. Example with 250 PPPoE users and KES 60,000 hotspot sales: KES 2,999
- **Hybrid**: KES 500 base: 50 PPPoE users, KES 20,000 hotspot sales, 2 routers; Then KES 10, and KES 7 above 500 users; 1.5 % of hotspot sales above KES 20,000; Extra router KES 200. Example with 250 PPPoE users and KES 60,000 hotspot sales: KES 3,100

## Add-ons

- **Business reports** (KES 200): Monthly revenue, growth and churn reports with CSV export.
- **WhatsApp** (KES 300): Receipts, reminders and approvals on WhatsApp.
- **Wi-Fi device management** (KES 400): See and fix customers' home routers remotely (TR-069).
- **AI assistant** (KES 500): Explains errors, diagnoses outages and answers staff questions about your network.
- **Fibre (OLT monitoring)** (KES 500): Watch your GPON OLTs, PON ports and every ONT: status, signal, outages and fibre cuts.
- **Marketing** (KES 500): SMS offers to the customers you choose (Wi-Fi or home, frequent buyers, win-back), gift vouchers and offers analysis.

## Offers

- **Growth milestone**: 10 % off one monthly bill when you pass 1,000 active users. A one-time thank-you for growing with us.

## Questions

### What is Connecta?

Connecta is billing and management software for internet service providers in Kenya. It runs Wi-Fi hotspots and PPPoE home internet on MikroTik routers, takes M-Pesa payments, and switches customers on and off automatically.

### How much does Connecta cost?

You choose: pay as you grow from KES 300 a month (KES 15 per PPPoE user, less as you grow, plus 2 % of hotspot sales), a fixed plan from KES 499 a month, or a hybrid from KES 500 a month. There is no setup fee.

### Which routers does it support?

MikroTik routers on RouterOS version 6 or 7, from small boards such as the RB750 and hAP to CCR routers.

### How do I connect my router?

After your sign-up is approved you receive one line by e-mail. Paste it into your MikroTik terminal (Winbox or SSH). It sets up the VPN, RADIUS, hotspot and PPPoE, and the router shows online within a minute.

### Do customers pay with M-Pesa?

Yes. Customers pay with an M-Pesa prompt on their phone, or with Paybill or Till. Connecta confirms the payment and connects them automatically. You can use your own Paybill or Till.

### Can customers pay by bank or card?

Yes. With card and bank switched on, the Wi-Fi page offers Visa or Mastercard and bank by Pesalink: the customer approves it in their bank app and is connected as soon as it is confirmed. Home customers can also pay into your bank account and report the deposit; you confirm it on your bank statement before their balance goes up.

### Can I set speed limits?

Yes. Every package has its own speed, for example 2, 4 or 5 Mbps, and you can set a different limit for a single customer or device.

### Is my data safe?

Sign-in uses two-factor authentication, secrets are encrypted, every router connects over its own VPN, and backups are encrypted and copied off-site every day.

## Links

- [Sign up](https://connecta.co.ke/signup)
- [Pricing](https://connecta.co.ke/#pricing)
